Privacy Policy
At UpMyFlow, we understand that your overseas business materials, payment planning notes, and automation workflows can contain sensitive commercial and personal data. We are committed to strong data protection and transparency.
contact_support 1. We're here to help. Get in touch.
You can get in touch with us at any time about the way we handle and safeguard your information. If you want to:
- check_circle Update your information
- check_circle Delete your UpMyFlow account
- check_circle Change your user preferences
- check_circle Register a concern or opt out of marketing
Email us at: [email protected]
info 2. About us
As part of our service, we provide the UpMyFlow platform to founders, super individuals, small teams, and operators building overseas payment, independent site, and AI marketing automation workflows.
- We, our or us UpMyFlow (including related bodies corporate).
- Our services The provision of the UpMyFlow platform, growth prep guides, workflow diagnoses, independent site growth foundation, and automated acquisition engine services.
- You The reader of this policy, typically a user of our platform.
- Your information Personal information that you may share with us.
dataset 3. What information do we collect?
We collect personal, payment, device, business planning, and automation workflow information to provide and improve our services. The collection of data sets is crucial for enhancing user experience, optimizing functionality, and ensuring security.
| Category | Details |
|---|---|
| General Personal Information | Name, address, contact number, email address, role, company, target market, and business profile information relevant to service delivery. |
| Payment & Claims | Credit card information, bank details, and billing history for one-time guides, audit bundles, site delivery, and automation services. |
| Business Materials & Workflow Data | Offers, site drafts, payment notes, target market details, automation instructions, meeting notes, and keywords you share with us. |
| Device Information | Device ID, type, geo-location, IP address, and standard web log statistics. |
| De-identified Data | Aggregated information used for service operations, abuse prevention, capacity planning, and product analytics. |
input 4. How do we collect your information?
Registration
When you sign up for an account on our website or mobile platform.
Interaction
When you submit business materials, payment notes, site requirements, or automation workflow context.
Communication
Through email, support chats, questionnaires, or feedback forms.
settings_suggest 5. How do we use your information?
We integrate data protection from the outset (Privacy by Design). We use your information to:
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doneAccess & Delivery: Enable delivery of growth prep guides, workflow diagnoses, independent site growth foundation, and automated acquisition workflows.
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doneProduct Improvement: Analyze usage patterns to improve platform reliability, usability, and service quality.
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doneCompliance: Help you maintain service records, audit logs, and dispute handling materials as requested.
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doneSupport: Send service updates, security alerts, and administrative messages.
campaign 6. Marketing
We may send you updates about new features or products. You can opt-out at any time via the unsubscribe link in any email or by contacting us.
We will never use your private business materials, payment notes, or automation workflow data for marketing purposes without explicit consent.
location_on 7. Data Storage & Localization
We store customer data in private infrastructure operated by contracted service providers, including private object storage that is not publicly accessible. Backup copies are not accessed in normal product operation except where required for disaster recovery, security, or legal compliance.
shield_lock 10. How do we protect your information?
Encryption
All data is encrypted both in transit and at rest using industry-standard protocols.
Strict Access Controls
Only authorized personnel can access infrastructure, and only for maintenance purposes.
Data Minimization
We only keep information for as long as needed for your institution's compliance requirements.
verified 11. Your Rights
You have the right to access, correct, or delete your information. You can also object to processing or request data portability.
Requests should be sent to [email protected]. We aim to respond within 30 days.
badge 12. Employees
Our employees and contractors are bound by confidentiality obligations and receive appropriate privacy and security training. Access to personal information is limited to those who need it to provide and maintain the Platform.